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Reservations Terms and Conditions
This document constitutes the terms and conditions governing reservations made with THE CATCH. By making a reservation, you agree to abide by the terms set forth herein.
1. Reservations / Bookings
Everyone in our team is dedicated to ensuring that all of our guests have an enjoyable time with us. To enable us to ensure this, we hope that you will understand that we can only take bookings for THE CATCH on the following terms and conditions:
2. Scope and Application
The following provisions shall apply to all bookings at the "THE CATCH restaurant, THE CATCH GMBH.
3. Reservation and Cancellation Policy
This document constitutes the reservation and cancellation policy of THE CATCH. By making a reservation with the THE CATCH, you agree to abide by the terms and conditions set forth herein.
4. Limited Seating and Fresh Food Preparation
Due to the limited number of seats in our restaurant and our commitment to preparing all food items freshly and with meticulous care, the THE CATCH regrets to inform you that flexibility in seat allocation and reservation adjustments is constrained.
5. Ingredient Procurement Based on Bookings
THE CATCH procures fresh ingredients based on confirmed reservations. Larger bookings, in particular, necessitate substantial preparation, leading to the regrettable refusal of service to other potential customers.
6. Cancellation and No-show Considerations
Recognizing the significant losses incurred by THE CATCH in the event of unhonored bookings or cancellations at an unreasonably late stage, you are hereby notified of the following provisions:
a. Minimization of Losses: In circumstances where a booking is not honored or is canceled unreasonably late, THE CATCH reserves the right to minimize losses incurred. This may involve imposing reasonable charges or fees.
b. Notification Absence: You are hereby advised that, in such events, THE CATCH may not provide separate notifications. It is the responsibility of you to familiarize with the cancelation policy and its implications.
c. Understanding and Acknowledgment: By making a reservation with THE CATCH, you acknowledge your understanding of the aforementioned policies and agree to abide by them. THE CATCH reserves the right to amend or update these policies at its discretion, with any such changes becoming effective upon posting.
7. Contact Information
For further inquiries or clarification regarding this reservation and cancellation policy, please contact us either via catchme@thecatch.berlin or +49 0175 2220095
8. Reservation Acceptance and Credit Card Details
THE CATCH reserves the right not to accept bookings unless credit card details are provided. THE CATCH is entitled to charge the no-show fee, as stated in the reservation details, to the respective credit card unless paid at the restaurant immediately after the meal. Additionally, THE CATCH reserves the right to charge any applicable compensation as per the provisions outlined in this Agreement.
9. Binding Nature of Bookings
Bookings made with THE CATCH are binding concerning the time and the number of seats booked, corresponding to the number of guests specified in the reservation.
10. Cancellation Policy
Cancellations can only be made 8 hours in advance via the website, the cancellation links provided in reservation emails, or by email to catchme@thecatch.berlin.
14. Guest Acknowledgment
By making a reservation with THE CATCH, the you acknowledge your understanding of and agree to comply with these terms and conditions.
Web Shop Terms and Conditions.
Welcome to THE CATCH Webshop. These terms and conditions govern your use of our online ordering platform and the purchase of food and beverages for take-away. By placing an order through our website, you agree to abide by these terms and conditions.
1. Ordering Process
a. Orders can be placed through our website.
b. Once an order is placed, the person will receive an email confirmation with the details of the order and an estimated pickup time.
c. Orders are subject to availability, and we reserve the right to refuse or cancel orders at our discretion.
2. Menu and Pricing
a. The menu items are described and priced on our website.
b. Prices are listed in EURO and are inclusive of taxes unless otherwise state
c. We reserve the right to change menu items and prices without prior notice.
3. Payment
a. Payment is due at the time of ordering.
b. We accept payment via major credit/debit cards.
c. All transactions are processed securely, and your payment information is encrypted.
4. Pickup
a.Orders can be picked up at THE CATCH, Bleibtreustrasse 41 10623, between 18:30 and 22:00.
b.Please arrive within the specified pickup window to ensure the freshness of your order.
c.Orders not picked up within 120 minutes of the scheduled pickup time may be discarded, and no refunds will be issued.
5. Cancellations and Refunds
a. Cancellations are permitted up to 30 minutes before the scheduled pickup time.
b. Refunds for cancellations will be issued to the original form of payment.
c. Refunds for unsatisfactory orders will be considered on a case-by-case basis.
6. Food Safety
We adhere to strict food safety standards to ensure the qualiy and safety of our products.
7. Allergens and Dietary Restrictions
a. Our menu items may contain allergens or ingredients that could trigger food sensitivities.
b. Please in our ve stay legio re jetry estictions when placing your order, and
8. Intellectual Property
All content on our webiste, including logos, images and text, are the property of THE CATCH GmbH and may not be used without permissions.
9. Liability
a. THE CATCH is not liable for any loss, damage, or injury resulting from the use of our online ordering platform or consumption of our food and beverages.
b.Customers assume all risks associated with the consumption of take-away food, including food allergies and improper handling
10. Governing Law and Dispute Resolution
These terms and conditions are governed by the laws of Germany.
b. Any disputes arising from or related to these terms and conditions shall be resolved through arbitration in Germany
11. Updates and Modifications
a. We reserve the right to update or modify these terms and conditions at any time.
b. Changes will be effective immediately upon posting on our website.
12. Contact Information
If you have any questions or concerns about these terms and conditions, please contact us at catchme@thecatch.berlin or +49 0175 2220095 .
This document constitutes the terms and conditions governing reservations made with THE CATCH. By making a reservation, you agree to abide by the terms set forth herein.
1. Reservations / Bookings
Everyone in our team is dedicated to ensuring that all of our guests have an enjoyable time with us. To enable us to ensure this, we hope that you will understand that we can only take bookings for THE CATCH on the following terms and conditions:
2. Scope and Application
The following provisions shall apply to all bookings at the "THE CATCH restaurant, THE CATCH GMBH.
3. Reservation and Cancellation Policy
This document constitutes the reservation and cancellation policy of THE CATCH. By making a reservation with the THE CATCH, you agree to abide by the terms and conditions set forth herein.
4. Limited Seating and Fresh Food Preparation
Due to the limited number of seats in our restaurant and our commitment to preparing all food items freshly and with meticulous care, the THE CATCH regrets to inform you that flexibility in seat allocation and reservation adjustments is constrained.
5. Ingredient Procurement Based on Bookings
THE CATCH procures fresh ingredients based on confirmed reservations. Larger bookings, in particular, necessitate substantial preparation, leading to the regrettable refusal of service to other potential customers.
6. Cancellation and No-show Considerations
Recognizing the significant losses incurred by THE CATCH in the event of unhonored bookings or cancellations at an unreasonably late stage, you are hereby notified of the following provisions:
a. Minimization of Losses: In circumstances where a booking is not honored or is canceled unreasonably late, THE CATCH reserves the right to minimize losses incurred. This may involve imposing reasonable charges or fees.
b. Notification Absence: You are hereby advised that, in such events, THE CATCH may not provide separate notifications. It is the responsibility of you to familiarize with the cancelation policy and its implications.
c. Understanding and Acknowledgment: By making a reservation with THE CATCH, you acknowledge your understanding of the aforementioned policies and agree to abide by them. THE CATCH reserves the right to amend or update these policies at its discretion, with any such changes becoming effective upon posting.
7. Contact Information
For further inquiries or clarification regarding this reservation and cancellation policy, please contact us either via catchme@thecatch.berlin or +49 0175 2220095
8. Reservation Acceptance and Credit Card Details
THE CATCH reserves the right not to accept bookings unless credit card details are provided. THE CATCH is entitled to charge the no-show fee, as stated in the reservation details, to the respective credit card unless paid at the restaurant immediately after the meal. Additionally, THE CATCH reserves the right to charge any applicable compensation as per the provisions outlined in this Agreement.
9. Binding Nature of Bookings
Bookings made with THE CATCH are binding concerning the time and the number of seats booked, corresponding to the number of guests specified in the reservation.
10. Cancellation Policy
- Bookings can be canceled free of charge, either in their entirety or in part (i.e., in respect of individual guests), up to 8 hours before the booked time.
- If a booking is not canceled by the stipulated time, THE CATCH is entitled to charge a fixed compensation fee of €50 per guest.
- The same compensation applies if booked seats are not taken at the agreed time, i.e., if guests do not turn up at all, or a smaller number than booked turn up.
- THE CATCH shall not be entitled to claim compensation if a late cancellation or failure to appear is due to circumstances beyond your control.
- You have the liberty to prove that your late cancellation or failure to appear did not result in any loss to THE CATCH or that any losses incurred are significantly lower than the fixed compensation as per section 10(b).
- Where reserved seats are not taken 15 minutes after the allocated time, THE CATCH is entitled to allocate these seats otherwise.
- Sections 10(b) and 12(a) shall also apply in such cases. However, any income revenue generated by THE CATCH as a result of reallocating the seats shall be set off against any compensation due as per section 10(b).
Cancellations can only be made 8 hours in advance via the website, the cancellation links provided in reservation emails, or by email to catchme@thecatch.berlin.
14. Guest Acknowledgment
By making a reservation with THE CATCH, the you acknowledge your understanding of and agree to comply with these terms and conditions.
Web Shop Terms and Conditions.
Welcome to THE CATCH Webshop. These terms and conditions govern your use of our online ordering platform and the purchase of food and beverages for take-away. By placing an order through our website, you agree to abide by these terms and conditions.
1. Ordering Process
a. Orders can be placed through our website.
b. Once an order is placed, the person will receive an email confirmation with the details of the order and an estimated pickup time.
c. Orders are subject to availability, and we reserve the right to refuse or cancel orders at our discretion.
2. Menu and Pricing
a. The menu items are described and priced on our website.
b. Prices are listed in EURO and are inclusive of taxes unless otherwise state
c. We reserve the right to change menu items and prices without prior notice.
3. Payment
a. Payment is due at the time of ordering.
b. We accept payment via major credit/debit cards.
c. All transactions are processed securely, and your payment information is encrypted.
4. Pickup
a.Orders can be picked up at THE CATCH, Bleibtreustrasse 41 10623, between 18:30 and 22:00.
b.Please arrive within the specified pickup window to ensure the freshness of your order.
c.Orders not picked up within 120 minutes of the scheduled pickup time may be discarded, and no refunds will be issued.
5. Cancellations and Refunds
a. Cancellations are permitted up to 30 minutes before the scheduled pickup time.
b. Refunds for cancellations will be issued to the original form of payment.
c. Refunds for unsatisfactory orders will be considered on a case-by-case basis.
6. Food Safety
We adhere to strict food safety standards to ensure the qualiy and safety of our products.
7. Allergens and Dietary Restrictions
a. Our menu items may contain allergens or ingredients that could trigger food sensitivities.
b. Please in our ve stay legio re jetry estictions when placing your order, and
8. Intellectual Property
All content on our webiste, including logos, images and text, are the property of THE CATCH GmbH and may not be used without permissions.
9. Liability
a. THE CATCH is not liable for any loss, damage, or injury resulting from the use of our online ordering platform or consumption of our food and beverages.
b.Customers assume all risks associated with the consumption of take-away food, including food allergies and improper handling
10. Governing Law and Dispute Resolution
These terms and conditions are governed by the laws of Germany.
b. Any disputes arising from or related to these terms and conditions shall be resolved through arbitration in Germany
11. Updates and Modifications
a. We reserve the right to update or modify these terms and conditions at any time.
b. Changes will be effective immediately upon posting on our website.
12. Contact Information
If you have any questions or concerns about these terms and conditions, please contact us at catchme@thecatch.berlin or +49 0175 2220095 .
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